Email Tech Support - Outlook Express for Windows

1) Click on the Tools menu, and then select Accounts.

The Accounts window will appear.

2) In the Accounts window, select your BasicISP.net email configuration and click Properties.

The Mail Account Properties window will appear.

3) Click on the Servers tab.

4) On the Servers tab, verify that all the server settings are correct:

My incoming server is: POP3
Incoming: mail.basicisp.net
Outgoing: mail.basicisp.net

Account Name: the first part of your email address (before @).
Password: your basicisp.net password.
Save Password: checked.

NOTE: FOR ALL OTHER DIAL-UP COMPANIES, THE USERNAME NEEDS TO BE THE FULL EMAIL ADDRESS (EXAMPLE@COMPANY.COM)

My server requires auth:checked.

5) Click on the Settings button under Outgoing Mail Server.

6) In the Outgoing Mail Server window, verify that "Use same settings as my incoming mail server" is selected.