FAQ - Technical Questions
What is Basic ISP HiSpeed?
Basic ISP HiSpeed uses a unique technology, which compresses text and graphics on Web pages. This allows more data to travel through your existing connection. As a result of this compression technology, Basic ISP HiSpeed allows you to surf the Internet up to 7-times faster through your existing phone line. A built in Pop Up Blocker is also included for an even better Internet experience.
Do I need special software to use BasicISP.net?
No! Special software is not needed to use BasicISP.net. You will simply change a few settings on your PC. Make the changes yourself or use our quick online dialer to make them automatically for you. Everything required to use BasicISP.net is on your computer. Once you have set up your connection to BasicISP.net, just open your favorite browser (Internet Explorer, Netscape or Firefox) and your ready to surf the Internet. It’s that easy!
How fast will I connect using BasicISP.net?
Fast! Because BasicISP.net does not require you to install proprietary software that can slow down your connection, you should connect faster than you did with your previous provider. BasicISP.net provides an industry standard "56k" dial up connection. Your modem, the telephone lines and switches in your area, and user traffic affect the actual speed at which you connect. BasicISP.net uses updated Internet servers and equipment to provide you with the best connection we possibly can. With so many aspects involved in getting the best connection to you, it is easy to see why connection speeds will vary depending on your local area.
What operating systems does BasicISP.net support?
BasicISP.net is compatible with all mainstream operating systems. We recommend and can offer technical support on Windows 95, 98, ME, 2000/NT, XP, Vista and Apple Mac OS 8 or greater. BasicISP.net is also a good inexpensive option for AOL® bring-your-own-access and Web TV.
Does BasicISP.net put any kind of banners or bars on your computer?
No! BasicISP.net does not sell advertising, which would create pop up ads or banner ads while you are online. The only advertising or pop-ups you may experience are those generated by individual web sites that you choose to visit. These sites are not associated with BasicISP.net.
When I use BasicISP.net, will I get busy signals?
BasicISP.net has many lines available in each dial-up location to avoid busy signals. BasicISP.net works diligently to prevent them by adding additional lines when needed.
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