Does BasicISP.net charge any hidden fees?

No! There are no additional setup, support or cancellation fees when you sign up with BasicISP.net. The price you see includes setup, toll free technical support and customer service. Because BasicISP.net doesn’t force you into a contract, there are never any fees for canceling. In fact, BasicISP.net offers a risk-free 30-day money back guarantee on all new accounts!

How will I be billed?

For your convenience, BasicISP.net will bill your credit or bank card automatically on the anniversary date (monthly or annual) of when you signed up.  Paper bills are mailed for all annual accounts. There are no additional charges or hidden fees for any of these types of payments!

Can I pay by check or money order?

We do accept payment by check or money order for annual accounts. You may use bank cards (with Visa or MasterCard logo) to pay for your account and get instant access. You can find the pay by check/money order form here.

What if I need to cancel?

BasicISP.net offers a risk free 30-day money back guarantee.  If BasicISP.net doesn't work out for you we want you to go away saying nice things about us, so we just give you a refund.  If for any reason, you need to cancel, at any time, just call us at 800-456-3118 and let us know why you are canceling. 

Where’s the fine print?

You may view our Terms of Service and Privacy Statement.