What makes BasicISP.net better than other ISPs?

It’s simple, we try harder! BasicISP.net has thousands of reliable access numbers, feature rich email and allows access to all major Instant Messaging programs (IM) like Yahoo, AOL® and MSN. However BasicISP.net has set itself apart from the crowd of other ISPs in three very important areas:

1. BasicISP.net is a privately held American company. We have chosen not to outsource any of our services. This means if you call us for any reason, you will talk with our friendly staff who are easy to understand and can quickly provide assistance about your account or service. When you sign up with BasicISP.net, you are helping to support an American business and the American workers that are employed by it!
2. BasicISP.net takes identity theft and your privacy very seriously. While other providers like AOL®, MSN, NetZero and Netscape believe they can securely track and sell their customers information and online habits, BasicISP.net has chosen against this type of activity. It just doesn’t make sense to us. Unlike other ISPs, we will not put your private information at risk or monitor your online activity just to make an extra buck!
3. BasicISP.net believes you shouldn’t have to pay a premium for great customer service or technical support. While most discount providers charge in the range of $1.50-$3.00 per minute, you may call our U.S. based technical support staff FREE for the first 30 days on new accounts. After the initial 30 days, there is a flat $4.95 charge per incident for phone based technical support. Our staff will do what it takes to resolve any issues without fear of exorbitant fees. In addition, we offer e-mail support and answers to account or billing questions FREE of charge. At BasicISP.net you’re not just a number, we value your business!

Is it easy to switch to BasicISP.net?

Yes! Switching to BasicISP.net is easy!

1. Sign up online using any major credit or bank card. If you prefer a personal touch, call BasicISP.net toll free at 800-456-3118 and one of our staff will be happy to set up your account. It’s simple!
2. Set up your PC to dial one of our access numbers or use our quick dialer. It’s easy!
3. Cancel your old Internet Service Provider; then, Experience the difference with BasicISP.net, you’ll be glad you did!

How do I cancel my old ISP?

Easy! Most Internet Service Providers allow you to call to cancel their service. Below is a list of these major providers. If your old provider is not listed, contact their customer service department. You’re almost home free!

• America Online (AOL®) 888-265-8008
• MSN 800-386-5550
• Netscape 866-541-8233
• NetZero 866-841-1442
• Juno 888-839-5866
• SBC Yahoo 866-722-3525
• WorldNet (AT&T) 800-400-1447
• Prodigy 800-213-0992
• CompuServe 800-848-8990
• ISP.com 425-245-0218